Technology

Airpage aggressively commits its revenues to stay on the leading edge of the communications industry. Our computer and Automatic Call Distribution (ACD) systems are constantly being upgraded with the most recent software and hardware available in order to provide enhanced services to our customers. Some of our investments include:

• Multi-state paging system
• StarTel 5700 ACD switch
• Exacom Message Director IV VoiceMail System
• Quality Assurance Program
• Redundancy of key systems
• Continuous and indefinite backup emergency power generator to insure uninterrupted service
• Multiple call centers for disaster recovery and distribution of call volume
• PC, bulletin board, fax and e-mail data/message retrieval
• Flexible report generation
• Order Entry software and training programs
• Market Research and call scripting software                     
• Internet integration Operator and Customer Service training programs
• Comprehensive sales training program