"Live Operator" Answering Services
For a fraction of the cost of a
receptionist, Airpage can answer your phone with a live person either 24 hours per day, 7 days per week, after hours, or overflow when your phones are busy. Our highly motivated, intelligent Telephone Service Representatives (TSRs) will take your messages in a professional manner, leaving your callers impressed with your organization. This high tech, high touch service will improve your image and, your bottom line. Here are some of the ways we can blend our "live" TSRs with our voice mail, fax and e-mail capabilities to keep you in touch.
If you have any questions about our "Live" Telephone Answering Services or if you have questions about pricing, please contact us.
Operator Transfer To Voice Mail
helps alleviate telephone clutter in your office and enhances your interoffice communication capabilities. Your caller is answered by one of our
professional Telephone Service Representatives ((TSRs). They will tell the caller that you are
not available, and ask the caller if they would like your voice mail. If the caller does not wish
to leave a message in your personal voice mailbox, the TSR will take the message and deliver
it to you directly. Each person in your office could have a personal voice mailbox. That way
not only would we transfer the caller into the mailbox of the person asked for, but your
company could communicate by sending each other messages, forwarding messages, and generally improving your internal communications. [top]
Electronic Call Screening, often referred to as Voice Mail with Operator revert, is a cost
effective alternative to traditional answering services. It allows you to provide information to
your callers about your office hours and reduces your cost of live operator messaging. The
caller hears a recording in your voice which could tell them your office hours and give
instructions for emergency calls. Simply pressing '0' or staying on the line will direct the caller
to a professional Telephone Service Representative (TSR) who will take the information and
follow your specified emergency procedure. Your personal recording could instruct callers
with routine questions to call again during office hours during the next business day or to leave a message in your voice mailbox for later pick up.[top].
Alphanumeric Dispatch puts your messages on your pager immediately! Your calls are
routed to one of our Telephone Service Representatives (TSRs) and your callers give their
message to us. We transmit that message to your pager, giving you immediate
communications no matter where you are. Your callers will be impressed with the thorough
and professional manner in which we take the message and how promptly you respond to their call. [top]
800 # Messaging Service provides you with one of our 800#'s. Your callers can call your
business and reach your professional "live" operator at any time. We answer 24 hours per
day, 7 days a week and will deliver your messages based upon your personalized instructions. [top]
Express Check-In lets you know immediately if you have no messages. Charges for
operator services are based upon operator time. With Express Check-In you are never
charged to find out you have no messages. It's simple. You dial an access number and enter
a security code which is unique to your account. If you have messages you are routed directly
to an operator or your voice mailbox for message delivery. If you have no messages you will
hear a second dial tone and you can simply hang up, no need to talk to an operator [top]
Voice Mail Message Delivery provides instant message pick-up without having to wait
for an operator. We answer your phone, take the message from your caller, and immediately
record the message into a voice mailbox. This also works with Operator Transfer or Voice
Mail Operator Revert. We can also have your mailbox page you when a call is recorded into your mailbox. [top]
Fax Message Delivery sends your messages via your facsimile machine. We can send
each message as it comes in, fax your messages on a predetermined schedule to a
predetermined fax number, fax your messages into a mailbox which allows you to retrieve
your messages from any location or fax your messages whenever you request us to. Fax
Message delivery helps you maximize your time as you never have to waste time writing down a message or waiting for an operator to deliver messages to you. [top]
E-Mail Message Delivery sends your messages, every 15 minutes to your e-mail address
. You can pick up your messages at any time, along with any other e-mail you may have. [top]
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