|
The AIRPAGE CALL CENTER Help Desk technology enables us
to gather the information you desire and dispatch a message to the appropriate person
with real time messaging.. This is level 1 help desk support with the messages coming to you any way you select.
Service Escalation enables us to insure that your customer receives the service needed in a timely manner. The AIRPAGE automated system can be set to any time interval required.
You can guarantee that there will be a rapid response from your customer service desk with the AIRPAGE call escalation system. Our automated system will automatically re
-present the call to a telephone service representative until a response is received.
A log of each completed help desk transaction will be e-mailed to you immediately for your records.
|